Privacy Policy

Sri Belford ("we", "us", "our") is a travel agency based in Colombo, Sri Lanka. This policy explains what personal information we collect when you enquire, book or travel with us, how we use it, and the choices and rights you have. By using our website or services you agree to the practices described here.

We collect information you provide directly, as well as limited technical data when you use our website.

• Personal details: your name, email address, phone number, nationality and passport information where required for travel arrangements.
• Booking details: your itinerary preferences, travel dates, dietary or accessibility needs and the names of fellow travellers.
• Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

We use your information to plan and deliver your trip, communicate with you, and improve our services.

• To prepare quotes, confirm reservations and arrange hotels, transport and experiences.
• To send booking confirmations, travel documents and important updates before and during your trip.
• To respond to enquiries and provide customer support.
• To meet legal, tax and regulatory obligations.

To deliver your journey we share only the information necessary with trusted partners. We never sell your personal data.

• Hotels, resorts and villas in Sri Lanka to secure your accommodation.
• Airlines and domestic transport providers for flights and transfers.
• Local guides, drivers and experience partners across Sri Lanka.
• Payment processors and, where legally required, government authorities.

We apply appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access, including encrypted connections and restricted internal access. While no method of transmission is completely secure, we continually review our safeguards.

You have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, please contact us using the details below and we will respond within a reasonable timeframe.

Our website uses cookies to keep it working correctly, remember your preferences and understand how it is used. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

If you have any questions about this policy or how your information is handled, please get in touch: